Circular No. 12/14: Recent e-Filing Difficulties

Members have been facing difficulties recently in carrying out e-filing from their offices. This is due to the migration to a new system by the e-filing system service provider as of 1.4.2014 .

The Bar Council Circular No. 042/2014 dated 4.3.2014 had informed members of the incoming implementation of the new e-filing system beginning from 1.4.2014. The new system requires use of a new personal digital certificate to replace the old firm based digital certificate and the new certificate would support Windows XP, Windows 7 and Windows 8. An explanatory note with FAQ was also attached to the circular to help members understand the new system and the transition process. Members are strongly advised to refer again to this note.

The Bar Council Circular No. 076/2014 dated 1.4.2014 had informed members that informational sessions on the new system will be held in Johor Bahru on 6th – 8th May 2014 at the Court Complex in Menara Cyberport. The sessions will involve FORMIS, Trustgate, CIMB Bank and e-Kehakiman Division. Members are strongly advised to attend the sessions so as to be more guided on the new system.

The Bar Council Circular No. 087/2014 dated 11.4.2014 had informed members that the e-Kehakiman Division was made aware of the difficulties following the new system and the Division have given the following notification of the actions needed to be taken by members in view of the difficulties under the new system. The notification is reproduced verbatim here :

Isu Berkaitan Pemasangan Sijil Digital Baharu dan Penyelesaian

Adalah dimaklumkan, pemasangan komponen sijil digital yang baharu telah bermula sejak 4 April 2014. Sehubungan dengan itu, pihak kami telah menerima beberapa laporan berkenaan masalah yang sedang dihadapi oleh para peguam seperti berikut:

BIL.

PENGGUNA

MASALAH

PENYELESAIAN

1

Peguam

Peguam masih belum membuat pemasangan komponen baru pada komputer pengguna.

Masalah kegagalan pemfailan dokumen apabila berkaitan dengan muatnaik dokumen dan pembayaran.

Mesej Ralat 51

Diminta untuk menghubungi pihak Helpdesk Formis dengan menghantar emel ke helpdesk@fstech.formis.net atau efiling@fstech.formis.net atau menelefon talian 03-2026 0853.

2

Tanda ‘X’ atau ‘?’ tertera di sebelah kiri bawah pada dokumen yang telah diproses.

Sila laporkan kepada pihak Helpdesk Formis atau Bhg. E-Kehakiman, POJ (ekehakiman@kehakiman.gov.my) berserta dengan nombor kes, jenis dokumen atau nombor pemfailan jika anda menghadapi masalah ini.

Members are kindly advised to refer to the 3 circulars and the notes attached thereto for guidance and further action when facing difficulties under the new e-filing system. Members are again reminded to attend the abovementioned informational sessions in Johor Bahru for more information and clarification.

R. JAYABALAN

CHAIRMAN

Courts Liaison and Public Relations Sub-Committee

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